Remote Customer service Jobs · Customer Support

• Answer inbound customer calls and provide accurate responses.
• Manage customer inquiries via the inbound email queue.
• Support the Pending Lender Approvals process.

Caribou aims to provide financial freedom to its customers, allowing them to concentrate on their priorities. The company utilizes technology to connect customers with community banks and credit unions, facilitating a quick process.

• Deliver customer support via phone and chat.
• Troubleshoot issues and provide solutions with service.
• Track support tickets and work with internal teams.

Roofr is obsessed with its customers and gathers feedback to shape its products. It connects solutions like payments and material ordering into a seamless platform, with an amazing culture, strong financials, and best-in-class company metrics, providing team growth and impact.

• Support users across all current and future company products
• Communicate with users via email, App Store, and Google Play reviews
• Ensure every user has the best possible experience with our brand

Reface is a Ukrainian product company that creates mobile AI applications. In 5 years, our products have been downloaded over 300M times, reached #1 in the USA App Store, received Google Play’s Best App award, and attracted investment from Andreessen Horowitz.

• Assist with planning and organizing customized itineraries based on client preferences
• Support the coordination of reservations, schedules, and travel-related details
• Communicate with clients to gather information and provide timely updates

Careers In Travel helps clients with trip planning, itinerary coordination, and reservation assistance. The job posting does not provide specific information about the company's size, number of employees or its culture.

• Respond to customer inquiries in a timely and accurate manner.
• Troubleshoot login issues, account access problems, and subscription questions.
• Clearly explain app functionality in a way that is easy for non-technical users to understand.

Huckleberry builds life-changing products and experiences that help all families unlock everyday magic. More than 5 million families trust Huckleberry and their app to be their partner through parenthood; they are growing quickly and expanding their product offerings to help every family thrive.

• Assist clients via phone, chat, and video
• Support trainers and clients with program questions
• Maintain strong customer relationships

Dog Academy is seeking a Customer Support Specialist to assist clients and trainers in our remote call center support team. They value diversity in their workplace and are an equal opportunity employer.

• Respond to client inquiries about existing or upcoming trips.

Destination Planners helps people with their travel plans. The job posting does not mention company size or culture.

• Handle customer contacts across phone, email, and chat channels.
• Provide accurate guidance on products and services based on internal knowledge sources.
• Document every interaction and outcome in internal systems.

They are hiring a German speaker Customer Support Representative. The job posting does not contain information about the company's size or culture.

• Deepen and broaden your understanding of the Campminder platform.
• Refine your phone and email communications so they are efficient, empathetic, comprehensive, tactful and clear
• Apply your meticulous attention to detail to help you keep updated and accurate records of relevant information in our customer relationship management (CRM)

Campminder builds software for summer camps, an industry that enables meaningful experiences for kids. They have 20+ years of experience, are stable and profitable, and have a loyal customer base and a values-led culture.

• Manage customer interactions and assist with hotel reservation inquiries.
• Ensure a seamless booking process for clients.
• Deliver exceptional customer support.

This company focuses on careers in travel. They are a growing team looking for passionate people.